The key difference is who they represent:

  • Insurance company adjuster: Represents the insurance company
  • Public Adjuster: Represents you, the policyholder

 

Most states require distinct licenses for:

  • Staff/company adjusters

    Independent adjusters

  • Public adjusters

  • Insurance consultants

Licensed adjusters must disclose who they represent, how they are compensated, and any conflicts of interest—ensuring transparency in the claims process.