Terms of Service

Last Updated: 11/13/2025

These Terms of Service (“Terms,” “Agreement”) govern your access to and use of the Swift Public Adjusters website, digital communication channels, services, and SMS/text messaging programs. By using our website or engaging with Swift PA, you agree to be bound by these Terms.

If you do not agree with these Terms, please discontinue use of our website and services.

1. Company Information

Swift Public Adjusters
 130 W Broad St Suite B
 Story City, IA 50248
 Phone: (866) 794-3872
 Email: [email protected]

2. Use of Our Website and Services

By accessing our website or engaging with Swift PA, you agree:

  • You will use our website only for lawful purposes. 
  • You will not attempt to disrupt, hack, or misuse any part of the site. 
  • You will not impersonate another person or misrepresent your identity. 
  • You will not upload malicious scripts, malware, or harmful content. 

Swift PA reserves the right to restrict access to the website or services for misuse or violation of these Terms.

3. Communication Channels (Phone, Email, SMS, Web Forms)

When you contact Swift PA or provide your information, you consent to communication through:

  • Phone calls (recorded at times for training/quality) 
  • SMS/text messages 
  • Email 
  • Automated reminders 
  • Website form responses 

You may receive messages related to:

  • Insurance claim updates 
  • Appointment reminders 
  • Document requests 
  • Customer support 
  • Marketing communications (only if you opt in) 

You may opt out at any time (see Section 10).

4. SMS/Text Messaging Terms 

Swift PA sends text messages through, including:

  • Claim status updates 
  • Scheduling confirmations 
  • Reminders and alerts 
  • Customer support messages 
  • Promotional messages (with explicit consent)

By opting in, you represent that:

  • You are the owner or authorized user of the mobile phone number provided 
  • You will notify us if your mobile number changes 

You have the authority to provide consent to receive messages

 

How to Opt In

Users may opt in through:

  • Website forms 
  • Marketing campaigns 
  • QR codes at events 
  • Becoming a Swift PA customer 

How to Opt Out

Reply:

  • STOP to unsubscribe from all SMS 
  • HELP for assistance

5. Fees

  • Message and data rates may apply depending on your mobile carrier plan. 
  • Swift Public Adjusters does not charge an additional fee for SMS messaging.

6. Email Communication Terms

You may receive:

  • Claim-related documents and updates 
  • Customer service responses 
  • Marketing emails (only if opted in) 

You may unsubscribe from marketing emails at any time via:

Claim-related or transactional emails may still be sent as required.

7. User Accounts and Access

If Swift PA ever provides access to a customer portal or document system:

  • You must maintain the confidentiality of login credentials. 
  • You are responsible for all activity under your account. 
  • You must notify us immediately if unauthorized access is suspected. 

Swift PA is not responsible for losses resulting from compromised user credentials.

8 Acceptable Use Policy

You agree not to:

  • Use the website in a way that violates any law or regulation 
  • Attempt to access restricted areas without authorization 
  • Use bots, scrapers, or automated systems to extract website data 
  • Harass, threaten, or abuse Swift PA staff 
  • Provide false or misleading information 

Violations may result in termination of access to our website and services.

9. Service Availability & Accuracy

Swift PA strives to maintain accurate information on its website, but:

  • Content may contain errors or be updated without notice 
  • Third-party outages (RingCentral, Google, Cloudflare, etc.) may affect service 
  • SMS, email, or phone messages may be delayed or undelivered 

Swift PA does not guarantee:

  • Uninterrupted website access 
  • Real-time message delivery 
  • That all content is fully accurate or applicable to every situation 

Use of our website and communications is at your own risk.

10. Third-Party Services and Integrations

Swift PA uses trusted service providers such as:

  • Mailgun (email delivery) 
  • EspoCRM (customer management) 
  • Google Drive (file storage) 
  • Cloudflare (hosting & security) 
  • Google Analytics & Facebook Pixel (analytics and advertising) 
  • RingCentral (SMS/telephony) 
  • WPForms (form submissions) 

These providers may process or store your information solely to support Swift PA’s operations.

Swift PA is not responsible for third-party outages or errors.

11. Opt-Out Options

You may opt out of different communication channels:

SMS/Text Messaging

Reply STOP.

Marketing Emails

Click “unsubscribe” or email [email protected].

Phone Calls

You may request that we stop outreach phone calls, except those required for an active claim.

These opt-outs do not affect your ability to retain Swift PA for adjusting services.

12. Limitation of Liability

To the fullest extent permitted by law, Swift PA is not liable for:

  • Delayed or undelivered SMS, calls, or emails 
  • Losses resulting from use of our website 
  • Damages resulting from the actions of third-party service providers 
  • Unauthorized access to your data due to your actions or device issues 
  • Errors in content, typographical mistakes, or outdated information 
  • Losses arising from your reliance on website content 

Swift PA’s services are provided “as is” without warranties of any kind.

13. Indemnification

You agree to indemnify and hold harmless Swift Public Adjusters from any claims, damages, losses, or liabilities arising from:

  • Your use of the website 
  • Your violation of these Terms 
  • Your misuse of any service or communication channel

14. Intellectual Property

All content on the Swift PA website (text, graphics, logos, images, etc.) is owned by or licensed to Swift PA.

You may not:

  • Copy 
  • Modify 
  • Distribute 
  • Repost 
  • Sell 
  • Reverse-engineer 

…any part of the website or its content without written permission.

15. Privacy Policy 

Your use of the website and communications is also governed by our Privacy Policy, available at:

https://swiftpublicadjusters.com/privacy-policy/

By using our website, you acknowledge and agree to the terms of the Privacy Policy.

16. Termination

Swift PA may restrict or terminate your access—without notice—if you:

  • Violate these Terms 
  • Attempt to compromise system security 
  • Engage in fraudulent or abusive behavior 
  • Misuse communication channels

16. Governing Law

These Terms are governed by the laws of the State of Iowa, without regard to conflict-of-law principles. Any disputes must be resolved in a state or federal court located in Iowa.

17. Changes to These Terms

We may update these Terms at any time. Continued use of SMS messaging constitutes acceptance of the updated Terms.

18. Contact Information

For questions about these Terms, contact:

Swift Public Adjusters
130 W Broad St Suite B
Story City, IA 50248
Email: [email protected]
Phone: (866) 794-3872